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Privacy Policy

A legal disclaimer

Effective Date: March 18, 2026

At On & Off Nails, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store or make a purchase.

1. Information We Collect

To provide you with the perfect fit and a seamless shopping experience, we collect the following:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Measurement Data: Nail sizes, custom measurements, or photos provided by you to ensure the accuracy of your press-on nails.

  • Payment Information: Payment details are processed securely through third-party gateways (e.g., PayPal, Stripe, Apple Pay). We do not store your credit card numbers on our servers.

  • Technical Data: IP address, browser type, and cookies used to improve site functionality and your shopping experience.

2. How We Use Your Information

We use your data strictly for business purposes, including:

  • Order Fulfillment: Processing payments, creating your custom nails, and shipping your orders.

  • Customer Support: Responding to your inquiries or sizing questions.

  • Quality Assurance: Using provided measurements or photos to ensure the product meets your expectations.

  • Updates: Sending tracking information or occasional promotional offers (only if you have opted in).

3. Data Protection & Security

We prioritize the security of your information:

  • Encryption: We use industry-standard Secure Sockets Layer (SSL) technology to encrypt data during transmission.

  • Photo Privacy: Any photos of your hands/nails sent for sizing purposes are used only for production and are never shared or used for marketing without your explicit written consent.

  • Limited Access: Only authorized team members involved in production and shipping have access to your personal details.

4. Third-Party Sharing

We never sell or rent your personal information to third parties. We only share data with essential service providers, such as:

  • Courier Services: (e.g., FedEx, DHL, UPS) to deliver your package.

  • Payment Processors: To securely validate and complete your transaction.

  • Compliance: If required by law to protect our rights or comply with legal proceedings.

5. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

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